Data & Terms
UK Fee Schedule
Last Updated: August 21, 2025Sync™ fees for UK transactions PARTIES: Sync™ Ltd (registered in England and Wales under company number 13384279), whose registered office is at 20-22 Wenlock Road, London, N1 7GU (“Sync™”); and The entity or business registered on the Sync™ App and using Sync™ Services to take payments (“Merchant”). TERRITORY: United Kingdom PAYOUT CURRENCY: GBP (£) TERMS:...
Account On Hold Guidance
Last Updated: August 21, 2025What happens if your Sync™ account is suspended For security reasons, Sync™ accounts may be put on hold, meaning they are unable to take payments or receive payouts. This article explains why this happens and what you need to do to help reactivate your account. Why does Sync™ put accounts on hold? At Sync™ we...
Data & Security
Last Updated: August 21, 2025Warning: If making a payment through Sync™, always check it is to a trusted merchant/seller first. For guidance on how to spot scams please click here. How does Sync™ protect my payments before they’re paid out? All funds in your Sync™ Merchant Account are protected by Stripe. Stripe is FCA regulated and one of the...
Deleting your account
Last Updated: August 21, 2025Whether you’ve set up an account incorrectly or a no longer need your Sync™ account, you can close your account within the app at any time. You should never pass your Sync™ account on to someone else. The account owner who completed identity verification is liable for any disputes / chargebacks incurred by payments taken...