A comprehensive breakdown of all Sync™ charges
At Sync™ there are no hidden fees. Our transactions fee is fully inclusive (no additional interchange or network fees) and we’ll always let you know if an optional product fee applies. What’s more, you can change your account at any time, so you’re in control of what you pay and when you get paid.
| Standard* card payment – Essentials Account | 0.79% per transaction |
| Standard* card payment – Standard Account | 0.99% per transaction |
| Standard* card payment – Instant-to-Bank Account | 1.79% per transaction (50p min instant payout fee) |
| Premium* card payment (all accounts) | +1.00% per transaction |
| Tap to Pay | +£0.08 per transaction |
| Payment Link | +0.49% per transaction |
| Subscription Link | +0.49% per transaction |
| Xero Payment Links | +0.29% + 10p per transaction |
| Mail Order Telephone Order (MOTO) payments (only available via the Business Terminal) | +0.49% per transaction |
| Unscheduled Instant payout to bank (typically settles instantly, 24/7) | +1.0% per transaction if on Essentials account+0.8% per transaction if on Standard account |
| Unscheduled 3 working day payout to bank | FREE |
| Sync™ Expense & Reward VISA Card:Virtual cardPhysical cardForeign transaction fee Expense management | FREE£4.99 shipping2%FREE |
| 1st Card Reader (ordered through the app) | £24 + P&P |
| Additional Card Readers | £49 + P&P |
| Business Terminal | £15 per month rental; OR£270 one-off + P&P |
| Quickbooks reporting integration | FREE |
| POS & Inventory management | FREE |
| Unlimited team members | FREE |
| Multiple business accounts | FREE |
| Customisable & Smart tipping | FREE |
| Receipt branding | FREE |
| Refunds | FREE |
| UK-based, 7 days a week Support | FREE |
| Dispute/Chargeback admin fee | £20 |
*Standard cards = personal domestic VISA and Mastercard payments;
Premium cards = American Express, International and Corporate card payments.
Please note:
- To see the type of payment card used, please select the transaction on the Activity screen in the app (fourth icon at the bottom).
- Our fee is deducted per transaction and rounded up to the nearest penny as the lowest unit of currency.
- Sync™ Rewards are payments you can take with ZERO transaction fees. Sync™ Rewards do not apply to optional payout fees.
For any further questions or help, please email us at support@Sync™.com.
